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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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What are the shipping options available?We offer standard and express shipping options. Shipping times and costs vary depending on your location and the shipping method selected. Detailed information can be found on our Shipping Policy page.
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What payment methods do you accept?We accept various payment methods including credit cards, PayPal, offline payments, and Alipay. All transactions are conducted in AUD.
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What is your return and exchange policy?We offer a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return or exchange it within 30 days of receipt. Please refer to our Returns and Exchanges page for more details.
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How does Olive Winter ensure sustainability in its fashion products?Olive Winter is committed to sustainability by using ethically sourced materials, supporting fair trade practices, and implementing eco-friendly production processes. Our goal is to provide luxury fashion that is both stylish and environmentally responsible.
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What types of styling services do you offer?We offer a range of styling services including personal styling, commercial styling, and event styling. Our services are tailored to meet the unique needs of each client, ensuring a personalized and professional experience.
ABOUT
Bridging high end fashion with professional styling.
Olive Winter is a luxury fashion brand based in Australia, specializing in exclusive, ethically crafted designs that blend timeless elegance with modern style. With a focus on sustainability and quality, we cater to discerning fashion lovers while elevating brands through expert styling services. Experience luxury with Olive Winter, where sophistication meets responsibility.
FOUNDED BY
Kristie Fidow
A passion for fashion led us from designing individual pieces to offering comprehensive styling services for high-end brands. We’ve evolved from crafting unique, sustainable designs to providing tailored styling solutions that elevate brands in the luxury, retail, and fashion industries. With years of experience in both fashion design and commercial styling, Olive Winter has developed a deep expertise in curating looks that resonate with clients and customers alike, helping businesses grow their brand presence while staying true to their vision.
Brands Kristie has worked with
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